Shipping policy

Shipping & Instant Digital Delivery Policy — FlowCaddy

1. 100% Digital Delivery — No Physical Shipping
All products sold on FlowCaddy are digital goods (Notion templates, operating systems, and digital workflow documentation). We do not ship physical parcels or charge shipping fees.

2. Instant Delivery Timeline
Upon successful payment processing via Stripe, your access is delivered in two ways:
- Immediate On-Screen Access: An instant 1-click duplicate link is presented immediately on your order confirmation screen.
- Automated Email Delivery: A confirmation receipt containing your permanent access link, license key, and step-by-step onboarding tutorial is sent to the email address provided at checkout within 1 to 3 minutes.

3. Didn't Receive Your Email?
If you do not see your delivery email within 5 minutes of completing checkout:
- Check your Spam, Junk, or Promotions folders.
- Ensure the email address entered during checkout was spelled correctly.
- Contact our support team at support@flowcaddy.com, and we will manually re-send your access links immediately.